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Okechukwu Nnodim, Abuja
Under no circumstances should a customer be placed on estimated billing on account of the failure of a power distribution company to install a replacement meter, the Nigerian Electricity Regulatory Commission has said.
According to NERC, Discos must desist from such acts henceforth, as a lot of customers had raised complaints about this.
This directive was contained in a document by the commission on Structured Replacement of Faulty/Obsolete End-Use Customer Meters, with Order No. NERC/246/2021.
In the document, which was obtained by our correspondent in Abuja on Tuesday, NERC said it started receiving complaints from metered end-use customers in the fourth quarter of 2020 that they had been served meter replacement notices by Discos.