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Nearly $3 million returned to consumers as a result of COVID-19 complaints

Updated: 1:43 PM EST March 1, 2021 ALBANY, N.Y. Nearly $3 million has found its way back into the wallets of New York residents thanks to the state s Division of Consumer Protection (DCP).  As part of National Consumer Protection Week, the department announced a record $2,831,400 was recouped tied to complaints involving the COVID-19 pandemic. The DCP says three out of the top five complaint categories in 2020 were direct result of COVID-19 issues such as order cancellations, gym memberships and entertainment refunds. “COVID-19 has brought many changes to the marketplace and the Division of Consumer Protection has worked hard over the past year to help consumers navigate uncharted territory,” said Secretary of State Rossana Rosado

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