This week is National Public Safety Telecommunications Week. Dispatchers are some of the most notable telecommunicators, and serve as the connection between the public and first responders. Nate Forst is a dispatcher at the Marion County Sheriff’s Office, and says their role is to help keep everyone safe, from those who call to the officers that respond to emergencies.
“We’re usually only heard, never seen in this line of work. That’s what we like to be, we like being that calm voice. We’re always here for the community, we’re always going to help you in any situation we can, no matter what it is. That’s what we’re here for. We want to keep everyone safe.”
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They are your emergency services dispatchers.
This week is National Public Safety Telecommunications week, a time to celebrate these often unsung heroes who not only work to ensure public safety, but also the safety of those in the field responding to emergencies. Theyâre considered the first âfirst responder,â yet they often never know how a situation ended as they turn their attention to the next call.
âWeâre the voice in the dark, behind the scenes,â Lamar County Sheriffâs Office Communications Supervisor Taneesha Edwards told The Paris News in November 2018. âWeâre the first calm voice a person hears when theyâre in trouble.â
Behind the scenes: 9-1-1 dispatchers deal with life and death every day
Honoring first responders during National Public Safety Telecommunicators Week (Source: Texarkana, Ark., Police Department) By Destinee Patterson | April 14, 2021 at 3:36 PM CDT - Updated April 14 at 7:30 PM
SHREVEPORT, La. (KSLA) - The week of April 11-17 is National Public Safety Telecommunicators Week. Itâs a week to recognize our men and women who answer dispatch and 9-1-1 emergency calls.
Even though they are truly the first responders, they are often overlooked.
âWeâre the people that no one sees,â Caddo Sheriffâs Office Telecommunications Officer Audria Jones said. âThey see the deputies, but they never see us.â
Brown County Observing National Public Safety Telecommunications Week By Rob Sussman
GREEN BAY, WI (WTAQ) â Itâs National Public Safety Telecommunications week.
Brown Countyâs Director of Public Safety Communications, Cullen Peltier, says dispatchers have had quite the year, with things changing due to the COVID-19 pandemic.
âIt did seem like we had a lot more welfare checks, people that are wondering if their families okay,â Peltier explained. âOr a friend of theirs or family member would be suicidal and wants to check on them. I think weâve seen an uptick of those.â
Peltier says in the early days of the pandemic, call volume dropped severely. Itâs only now beginning to return to normal levels over a year later.