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Uber driver claims facial recognition app locked him out of system after he tonsured his head

Uber driver claims facial recognition app locked him out of system after he tonsured his head Updated: Updated: Company denies charge, claims he repeatedly violated community guidelines Share Article Company denies charge, claims he repeatedly violated community guidelines An Uber driver who went on a pilgrimage to Tirupathi, and returned with a tonsured head, and shaved beard, per religious customs, claimed that he was locked out of the system as a selfie he uploaded, a part of the logging-in process, failed to identify him and was rejected by the company’s facial recognition system. The company has denied the claim.

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