Published:
6:00 AM February 16, 2021
Updated:
8:19 AM February 16, 2021
The CQC carried out an inspection of the NNUH s emergency department following concerns about performance.
- Credit: Nick Butcher
Norfolk s largest hospital has been warned to make improvements after inspectors raised concerns around patient waiting times and staff not always washing their hands or wearing protective equipment.
The Care Quality Commission (CQC) has issued an enforcement notice to the Norfolk and Norwich University Hospital following an inspection of the emergency department (ED) in December, rating the service as requires improvement.
The inspection was triggered by performance data showing that national targets for waiting times were not being met, and on the day found 104 four-hour breaches, including one 12-hour breach and walk-in patients not always triaged within 15 minutes of arriving.
Liz Truss, South West Norfolk MP, met with volunteers supporting Norfolk and Waveney NHS to thank them for their work and contribution to the vaccine rollout.