IES urges ECG to urgently resolve prepaid challenges
By Eric Nana Yaw Kwafo LISTEN
DEC 21, 2020
The Institute for Energy Security (IES) has charged the Electricity Company of Ghana (ECG) to as a matter of urgency fix the challenges being experienced by pre-paid customers.
In the last few weeks, some pre-paid customers of the ECG have lamented that their electricity credits that are being converted to debits.
According to some of the complainants, the more they buy power to be used, the more they owe the ECG, resulting in many homes and workplaces being disconnected.
In other cases, the pre-paid customers are being slapped with outrageous bills for electricity not consumed.
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