Date Time
Roller-shutter business receives infringements for unsolicited sales
The customer lodged a complaint with Consumer Protection following stressful dealings with a roller shutter salesperson
The contract did not follow Australian Consumer Law regulations around transparent and clear termination rights
Two infringements totalling $13,200 were issued
A Perth roller shutter trader has received two infringements totalling more than $13,000 after it was found to have engaged in high-pressure sales tactics that did not comply with the Australian Consumer Law (ACL).
Under the ACL, an invitation to provide a quote does not constitute an invitation to carry out the work. This is regarded as an unsolicited consumer agreement, which requires the trader to provide the customer with information about the cooling-off period of 10 business days and how they can cancel the contract during this time. No work should be carried out or money taken until the cooling-off period has expired.
Scammers intercept email communications between family and aged care home
Grand-daughter organising the transfer gets fake email with different bank details
Consumer advice: be suspicious of emails notifying bank account change
Scammers have stolen about $375,000 intended to fund the aged care costs of a 102 year old woman, the money being the proceeds from the sale of her Ferndale home.
The woman’s grand-daughter, who has enduring power of attorney, was organising the transfer of the funds from the home sale to the aged care home through a settlement agent when she became the victim of a payment redirection or ‘man in the middle’ scam.
Thieving scammers who rinsed $375,000 from a 102-year-old woman have left her extended family devastated, and they are too scared to break the news to their grandmother.
Phoebe Pun - the granddaughter of Nancy Pun - was helping her grandmother transfer money from the sale of her Perth house to pay for a nursing home.
Unbeknownst to Phoebe, scammers were monitoring her emails, posing as the nursing home to trick her into transferring money into the wrong account.
The scammers told Phoebe, who has power of attorney for her grandmother, that there had been a change of account details for the bank transfer.
102yo grandmother scammed out of aged care bond in $375,000 email hack abc.net.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from abc.net.au Daily Mail and Mail on Sunday newspapers.
More than $650,000 lost by WA online shoppers last year 952 WA scam victims reported losing a total of $11.8 million in 2020 More victims but less money.