Illinois American Water’s Sterling District Celebrates 5 Years of Working Safely STERLING, Ill. (Business Wire) Illinois American Water’s Sterling District reached a significant safety milestone earlier this month. The local water service team celebrated five years without experiencing any lost-time accidents on Dec. 8, 2020.
Illinois American Water employees are provided with critical Personnel Protective Equipment (PPE) and regular safety training. During the coronavirus pandemic, water company employees have also been equipped with face masks, hand sanitizer and more. Thermometers and additional safety equipment like social distancing signage have also been provided.
Charlotte Dunne, operations superintendent for the Sterling District, credited the local team for their commitment. “The Sterling team makes safety their top priority - pandemic or no pandemic. The team’s commitment hasn’t changed. If anything, it is emphasized.”
Press release content from Business Wire. The AP news staff was not involved in its creation.
Illinois American Water’s Rhonda Carter Adams Wins Statewide Award for Excellence in Inclusion & Diversity
December 17, 2020 GMT
Rhonda Carter Adams, Workforce and Supplier Diversity Program Manager, Illinois American Water, has been recognized with a statewide award for her contributions to diversifying business in Illinois.
On Dec. 1, Adams received the
Jerry Garland Award for Excellence in Supplier Diversity from the Illinois Utilities Business Diversity Council (IUBDC). The award originated in 2019 and is named in memory of former Illinois American Water Supplier Diversity Manager
Jerry Garland. It is presented annually to an individual who demonstrates exceptional results in advancing the practice of inclusion and diversity. The award was announced at the Illinois Utilities Business Diversity Council (IUBDC) annual Networking and Awards event virtually.
Are Your Customers Turning Up Their Noses At Your Drinking Water?
There have been a number of surveys on water-utility customer satisfaction over the past few decades and, unfortunately, the news tends to be less encouraging than it should be. Is it safe to chalk up those responses to personal tastes or preferences, or is it time to do something about turning them around before it’s too late? Here are some resources to consider.
Take Stock By The Numbers
While the physical compositions of local surface-water or groundwater sources can place a wide range of demands on treatment strategies, utilities also need to be concerned about dealing with a variety of influences that can affect the opinions and behaviors of their paying customers. Here are just some examples that might factor into water-utility concerns and plans to deal with them: