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Verizon Recalls 2 5 Million Hotspot Devices Due to Fire Hazard

A Verizon spokesperson said just over 1 million of the recalled devices are currently in use, meaning currently or recently used by customers. According to the recall notice posted by the CPSC, Verizon had received 15 reports of the hotspots overheating. Six of those reports included incidents of fire damage to bedding or flooring and two involved minor burn injuries. The recall comes at a time when more consumers have relied on hotspots to get by during stay-at-home orders resulting from the pandemic. Some of the hotspots were supplied to students by their schools to continue remote learning, according to the recall notice. Parents who received hotspots from their children s schools are advised to contact the schools about receiving a replacement.

Verizon is recalling 2 5 million hotspots that could overheat and cause burn or fire damage

Verizon is recalling 2.5 million hotspots that could overheat and cause burn or fire damage The CPSC says the devices’ batteries are the source of the overheating Share this story Illustration by Alex Castro / The Verge Verizon said Thursday it is working with the Consumer Product Safety Commission (CPSC) to recall 2.5 million hotspot devices after an investigation found the devices’ lithium-ion batteries could overheat and pose fire and burn hazards. The Ellipsis Jetpack mobile hotspot models MHS900L, MHS900LS, and MHS900LPP were imported by Franklin Wireless Corp. and sold between April 2017 and March of this year, according to the CPSC. The model numbers are all for the same device but vary depending on how the customer purchased the device through a consumer prepaid or postpaid plan.

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