DESPITE a challenging start to the year, a Taunton lettings team is delighted to have won gold in the British Property Awards in recognition of their first-rate customer service. “Mystery shoppers” put staff at the Taunton lettings office of Greenslade Taylor Hunt through their paces and assessed 25 different criteria to rate their customer service – including how emails and phone calls were handled. The process resulted in a gold award for the team, headed by Amy Davidson MARLA. She said: “We were thrilled to receive the news that we have won a gold award. “We have worked hard for our landlords and tenants in the past year, particularly during the lockdown periods.
Grantham branch of Belvoir Lettings wins six industry awards
An estate agents branch in Grantham has received six industry awards this year.
Belvoir Lettings Grantham is celebrating the end of 2020 after being awarded with six accolades for outstanding customer service.
It was named Best Letting Agent in Lincolnshire at the Estate Agency of the Year Awards, which recognise the best estate and letting agents for customer service based on ratings from clients who have been through the whole moving experience with an agent.
Selected members of the Belvoir Grantham team, from left: Rita Nicholas, Hannah Laccohee, me Carly French Centre, Rebecca Golds, Jane Bond (43475953)