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No utility company in the state came out unscathed after last week’s historic winter storm that resulted in rolling power outages and snowballed into a water crisis for millions of
 New Braunfels Utilities said Monday it was confident it could maintain competitive rates following last weekâs winter storm event that resulted in rotating power outages throughout the state, but the exact impact on electric rates and customer wallets remains unclear.
Although there have been reports of retail electric bills in the thousands of dollars in some parts of Texas, NBU said this would not happen in New Braunfels.
According to Melissa C. Krause, NBUâs chief operations and strategy officer said the utility operates a power supply program designed to reduce volatility and maintain a competitive price.
âGoing into this event, NBUâs electric bill was among the very lowest in the region,â Krause said. âNew Braunfels Utilities passes on the cost of energy purchased in the ERCOT market to NBUâs customers with no markup. New Braunfels Utilitiesâ hedging program and reserves policy greatly insulated our customers from last weekâs u
New Braunfels Utilities and the city of New Braunfels will continue to operate a water station this week after the utility lifted its boil water notice on Sunday.
New Braunfels Utilities on Sunday afternoon lifted its boil water notice after the utility said it had successfully achieved system-wide Texas Commission on Environmental Quality minimum pressure requirements.