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Caribbean cruise tourism generated over $1 9 billion in 2011-2012

Caribbean cruise tourism generated over $1 9 billion in 2011-2012
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Seatrade Cruise Global Safety & Security Symposium will debut in 2017

Seatrade Cruise Global Safety & Security Symposium will debut in 2017 December 6, 2016 Seatrade Cruise Global announces a new addition in programming to the 2017 conference line-up 13-16 March 2017 at the Fort Lauderdale Broward County Convention Center. Seatrade Cruise Global announces a new addition in programming to the 2017 conference line-up 13-16 March 2017 at the Fort Lauderdale Broward County Convention Center. The new Seatrade Cruise Global Safety & Security Symposium will debut at this year’s show serving as a focal point for specialized professionals as well as all conference attendees interested in learning about current and new developments in these critical fields. Beginning Tuesday 14 March, the symposium is a collaboration with Cruise Line International Association (CLIA) and the Florida Caribbean Cruise Association (FCCA), featuring a series of platform presentations and moderated panel discussions exploring a variety of topics.

Customer service takes center stage in the U S Virgin Islands

An international expert in hospitality excellence was impressed by the commitment of U.S. Virgin Islanders at “the frontline” of tourism to elevating customer service throughout the Territory. After conducting three days of training last month for more than 200 tourism industry professionals, Melanie Colpitts, Director of Aquila’s Center for Cruise Excellence, said the enthusiasm and commitment of the U.S. Virgin Islands will enable the Territory to build on its foundation of leadership in the travel and tourism industry. “While the challenges were not the same on St. Croix and St. Thomas, the commitment to seek ways to improve, to work together with increased communication, and to be proactive in looking for ways to deliver excellence to guests was the same,” the Canadian educator said.

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