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Manila Water, Maynilad disconnection suspended until end of MECQ

Manila Water, Maynilad ordered to suspend disconnection activities during NCR ECQ

Maynilad will suspend the disconnection of the water service of accounts with bills that fall due within the ECQ period. This is in compliance with the directive of our regulators, and also in line with our effort to ease the financial burden on our customers whose livelihood may be constrained by the ECQ restrictions,” the west zone concessionaire said. Manila Water, likewise, said, “As directed by the MWSS RO, we will abide with the directive and suspend disconnection activities during the ECQ from August 6 to 20.” The regulatory office, meanwhile, appealed to concerned local government units in Metro Manila, Cavite, and Rizal to allow meter readers of Maynilad and Manila Water to continue their on-site water reading and billing operations during the ECQ period.

No water disconnection activities during ECQ period

23968 On Wednesday, MWSS-RO directed Manila Water Company, Inc. and Maynilad Water Services, Inc. to suspend all service disconnection activities (whether temporary or permanent) for the duration of the ECQ period, and to ensure water supply availability within their Service Areas. This is in line with the declaration of an ECQ in the National Capital Region through Inter-agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) Resolution No. 130-A Series of 2021. However, the MWSS RO still made an appeal to concerned Local Government Units (LGUs) in Metro Manila, Cavite, and Rizal, to allow the meter readers of the water concessionaires to continue their on-site water meter reading and billing operations during the ECQ period.

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