Jointly delivered to device protection customers with more than 15 regional partners MANILA, Philippines, Dec. 10, 2020 /PRNewswire/ Growing insurtech company bolttech launches a money-back service promise for its device protection offering across key markets in Southeast Asia including in Indonesia, Malaysia, the Philippines, and Thailand. Bolstering its existing device protection offering, customers can now enjoy guaranteed repairs.
How one insurance company re-booted their customer communications
Creating quality customer relationships
FWD is the insurance business arm of the private investment group, Pacific Century Group. As with many insurance companies, FWD struggled with customer communication.
To help improve their strategy and the overall CX, the company turned to OpenTextâs Customer Communications Management solution.
Read this case study to see how OpenText has helped FWD strengthen customer relationships, improve efficiency and more.
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