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PETALING JAYA: Airlines should issue full refunds on flight tickets cancelled because of Covid-19 restrictions, says the Malaysian Aviation Commission (Mavcom). Mavcom said it was concerned by the plight of consumers who have been inconvenienced because of the pandemic and the unprecedented circumstances it has created. It said that in balancing the rights of affected consumers and the sustainability of the aviation industry, it would continue to discharge its duties, under the Malaysian Aviation Commission Act 2015 (Act 771) and the Malaysian Aviation Consumer Protection Code 2016. In the event a flight has been cancelled due to government restrictions imposed with the intention of curbing the spread of the pandemic, airlines, as a matter of principle, ought to refund to the affected consumers the amount equivalent to the cost of the ticket at the time of the purchase, including taxes, charges and fees prescribed under any written law and charges for optional services that had b

Malaysia generalMalaysian aviation commissionMalaysian aviation commission mavcomMalaysian aviation commission actMalaysian aviation consumer protection codeCovid 19 watchCovid 19மலேசியா ஜநரல்மலேசியன் விமான போக்குவரத்து தரகுமலேசியன் விமான போக்குவரத்து தரகு நாடகம்மலேசியன் விமான போக்குவரத்து நுகர்வோர் ப்ரொடெக்ஶந் குறியீடுபணத்தைத் திருப்பித் தருகிறதுசர்வதேச பரவல்