KUALA LUMPUR, Feb 6: Malaysia Airports Holdings Bhd (MAHB) has collaborated with Malaysia Airlines to introduce a new Passenger Reconciliation System .
KUALA LUMPUR, Feb 6 (Bernama): Malaysia Airports Holdings Bhd (MAHB) has collaborated with Malaysia Airlines to introduce a new Passenger Reconciliation System (PRS) at KL International Airport (IATA Code: KUL), to enhance safety and speed up the security screening process.
KUALA LUMPUR, Feb 6: Malaysia Airports Holdings Bhd (MAHB) has collaborated with Malaysia Airlines to introduce a new Passenger Reconciliation System .
Saturday, 30 Jan 2021 04:25 PM MYT
Mohd Shukrie also said MAHB will continue to enhance offerings in line with its brand promise of hosting joyful connections at the airport.. Picture by Miera Zulyana
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KUALA LUMPUR, Jan 30 The KL International Airport (KLIA) International Air Transport Association (IATA) code: KUL achieved a perfect score of 5.0/5.0 and gained top spot in the latest global Airport Service Quality (ASQ) survey by the Airports Council International (ACI) for the category of over 40 million passengers per annum (mppa) in Q4 2020.
Malaysia Airports Holdings Bhd (MAHB) said KUL’s improved global rank and service levels were further augmented by passing all elements in the Quality of Service (QoS) framework for third quarter (Q3) of 2020 as recently announced by the Malaysian Aviation Commission.
KUALA LUMPUR (Jan 30): Malaysia Airports Holdings Bhd (MAHB) said KL International Airport has achieved a perfect score of 5/5 and gained the top spot in the latest global Airport Service Quality (ASQ) survey.
The ASQ survey was administered by Airports Council International (ACI) for the category of over 40 million passengers per annum in the fourth quarter of 2020 (4Q20).
In a statement today, MAHB said among the main contributors to the improved service levels at KLIA last year are the implementation of the new travel protocols that achieved full score for the ASQ element of ‘feeling of safe and secure’, the newly refurbished washrooms for the element ‘cleanliness and availability of washrooms’ and the exceptional customer experience provided to passengers for the ‘courtesy and helpfulness’ element.