The Official Receiver uses private debt collection agencies to collect:
Income Payments Agreements (IPAs).
Money owed in relation to bankruptcies and companies in liquidation.
Since March 2020, new IPA and book debt cases have been handled by Advantis Credit Ltd and BPO Collections Ltd under a framework agreement.
Most existing IPAs currently with Clarke Willmott are being changed to Advantis Credit Ltd from September/October 2020, though some will be collected in-house by the Insolvency Service.
Where an insolvency practitioner is appointed as office holder of a case where Clarke Willmott have been acting as collection agents for the Official Receiver, these cases will not be transferred to Advantis. The office holder therefore may need to make their own collection arrangements if they do not wish to retain Clarke Wilmott.
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