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11 Mizuho executives take pay cuts over system failures
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Panel concludes Mizuho s poor system operation caused ATM failures
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Mizuho president Fujiwara to step down following series of IT failures
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Japan s Mizuho hit by 4th glitch in 2 weeks, pressure mounts on management
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Mizuho Bank President Koji Fujiwara, right, bows in apology at a March 1 news conference in Tokyo’s Chiyoda Ward after the bank’s ATMs malfunctioned the previous day. (Naoko Kawamura)
Mizuho Bank, one of Japan’s three megabanks, was struggling to clean up the mess of its latest ATM fiasco while trying desperately to quell the anger of its customers.
At a news conference March 1, Mizuho Bank President Koji Fujiwara apologized for the trouble caused by the system failure that started on Feb. 28.
The glitch caused up to 4,318 of the bank’s automated teller machines, or 80 percent of the total, to malfunction. Customers were unable to withdraw money from the ATMs, and the machines “ate” 5,244 bank cards or books.