Consumer Forum Holds Railway Officials Liable For Failing To Inform Commuters About Reasons For Delay Of Train
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A District Consumer Disputes Redressal Forum at Thrissur has allowed three railway commuters compensation after their train from Wadakkanchery to Payyanur was delayed by six hours without any alternatives being provided by the Railway station authorities.
The Order in their favour was pronounced in January this year but released last week. The Bench comprised of President of the Forum CT Sabu, K Radhakrishnan Nair, and Sreeja S.
Holding the Opposite Party Station Superintendent of the Wadakkanchery Railway Station and Senior Divisional Commercial Manager liable, the three-member bench remarked,
Many pay through their nose for train journey
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An old man was in shock as the lady at the ticket counter in Hassan railway station on Friday morning said the ticket to Arsikere would cost him ₹300. The passenger wondered, “Why ₹300 for a 40-km journey?”
The lady at the counter responded, “As you have not booked the ticket in advance, you will have to pay an excess ₹250, besides the actual travel fare.”
Rajamma, 72, a resident of Hassan, had to attend the funeral of a relative in Shivamogga. She paid ₹350 to travel by Mysuru–Talaguppa Express, as against the actual price of ₹100.
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