AMBULANCE staff and paramedics who have had to self-isolate during the pandemic are to get back-payments after being underpaid for a year. West Midlands Ambulance Service (WMAS) had not been following NHS guidance on what money staff should be getting. The service has stressed this was not intentional, and they agreed to pay it out as soon as they were told about it. Throughout the pandemic ambulance staff who had to isolate were paid their basic salary plus unsocial hours payments. But NHS guidelines said their money should also include their average overtime pay as well. Now WMAS is calculating those payments and will be backdating them.
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