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The 260 overseas parcels lodged with NZ Post before the Christmas cut-off date are no longer stuck in New Zealand. But it still had not been delivered to her parents the next day. ”I fully understand the effects that Covid is having on freight and post,” Holland said. “My issue is that NZ Post is a national organisation specialising in freight movement and delivery; they manage logistics and should be aware at any time of the flow of items in their care.” She said NZ Post should have provided more frequent updates about international mail services, and communicated better with customers.