Mon, 25 Jan 2021, 10:01AM
It took just over a year for the US to go from one to 25 million coronavirus infections.
That s an average of about 67,934 new infections every day. Or an average of one new infection every 1.2 seconds since January 21, 2020.
As infections kept soaring this weekend, so did the death toll. As of Sunday, more than 417,000 people have died from Covid-19 in the United States, according to Johns Hopkins University.
The US death toll could reach 569,000 by May 1, according to the University of Washington s Institute for Health Metrics and Evaluation even though 42,800 lives will be saved by the projected vaccine rollout.
CORONA POLITICS-While most companies claim they put customer service ahead of everything, those of us who spend hours trying to resolve issues with our banks, our health insurers, our telephone companies, know that s not true.
In a story in the Harvard Business Review titled Why Is Customer Service So Bad? Because It’s Profitable, marketing professors Anthony Dukes (USC) and Yi Zhu (University of Minnesota) explain that some companies make their customers jump through many hoops to curb the redress payments they would have to make to settle complaints.
Duke and Zhu state that the average American spends, on average, 13 hours a year on the phone trying to resolve customer service problems. Many just give up after the first call goes nowhere.
By LIU YINMENGin Los Angeles | chinadaily.com.cn | Updated: 2021-01-21 12:07 Share CLOSE Dr Richard Dang, assistant professor USC School of Pharmacy administers COVID-19 vaccine to Ashley Van Dyke (L) as mass-vaccination of healthcare workers takes place at Dodger Stadium in Los Angeles, California, US, Jan 15, 2021. [Photo/Agencies]
Despite earlier reports of slow vaccine rollouts, California officials said that the state is making steady progress in its mass campaign. Today we are reporting 1,525,815 doses administered, so this exceeds our 1 million doses goal, said California Health and Human Services Secretary Dr Mark Ghalyon Tuesday in an update. We still have data coming in. It s very much like testing was, where even if a test was administered on a certain day, it took a few days for the data system to catch up and count it as a test, said Ghaly, adding that the state is still tallying up the latest informa
Arnold Schwarzenegger became one of the first 65-and-older Los Angeles County residents to receive an initial dose of the COVID-19 vaccine when he was inoculated Wednesday at Dodger Stadium.