TEP urges customers with overdue bills to take action as service disconnections resume Tucson Electric Power (TEP) Irvington/H.Wilson Sundt Generating Station located at 3950 Irvington Road. By KOLD News 13 Staff | March 1, 2021 at 5:48 PM MST - Updated March 1 at 5:48 PM
TUCSON, Ariz. (KOLD News 13) - Tucson Electric Power (TEP) is urging customers with overdue bills to take action and request assistance if necessary to avoid possible service disconnections.
Almost a full year after suspending disconnections, TEP is now resuming that step as a last resort for accounts with overdue balances. This includes potential disconnection of customers who haven’t paid for their electric service despite extended payment plans and other available assistance. TEP has provided repeated notices to affected customers, including on-bill messages, letters, email messages and, in some cases, telephone calls from a customer service representative.
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By Harold Mann
Mar 2, 2021
THE WOODLANDS, Texas – Entergy Texas, Inc. is committing $650,000 to help community nonprofits and qualifying customers who are struggling with the financial impact of the recent severe winter storm. These grants will go directly to local nonprofits assisting low-income customers with emergency needs following the winter storm, including the Montgomery County Food Bank, Brazos Valley Food Bank, Southeast Texas Food Bank, and SBP USA, an organization focused on helping communities rebuild after weather events. Additional funding also will be provided to The Power to Care, which provides payment assistance to Entergy Texas customers who are low-income seniors and people with disabilities. The Power to Care works through agencies like the Community Assistance Center, Center for Christian Services and the Greater East Texas Community Action Program, among many others.