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New South Bend program assists low-income customers pay utilities

SOUTH BEND, Ind. – The City of South Bend is introducing a program to help low-income residents pay certain utility bills, like drinking water and wastewater. The City has partnered with REAL Services on the Low-Income Home Energy Assistance Program (LIHEAP) to help qualifying low-income customers pay for electric and heating bills during the winter. Customers who qualify for LIHEAP will be automatically enrolled in the Customer Assistance Program (CAP), which gives low-income customers a credit for sewer service on their monthly bills. These customers could see a reduction from $10 to $19 on their monthly bills for a year. Interested customers must apply for LIHEAP first through REAL Services by calling 574-232-6501.

Austin Energy Still Hasn t Fixed Problems With Utility Bill Discounts on Expensive Homes

Editor s note: This story has been updated since publication with additional information provided by Austin Energy. Last Thursday, Office of the City Auditor over Austin Energy s $18 million Customer Assistance Program (CAP) discounts – designed to help lower-income customers with utility bills but in practice, he alleges, still being offered to owners of some very expensive properties. Robbins has been tracking this issue since 2014, when he began comparing customers who got the CAP discount against the property values assessed by the appraisal districts in Travis and Williamson counties. I found over 1,100 [homes] that had very high appraised values, and appraisal values are usually well below real values, he said. These included homes near Mt. Bonnell and in West Lake Hills with pools, spas, and tennis courts, all receiving the basic CAP discount, which was 10% then and is now 15% due to COVID-19 relief measures. After Robbins first raised the issue, the rate­payer­

Springfield Water and Sewer Commission offers webinars on billing, financial assistance

Springfield Water and Sewer Commission offers webinars on billing, financial assistance Updated Jan 21, 2021; SPRINGFIELD The Springfield Water and Sewer Commission will be offering webinars that will focus on customer needs ranging from understanding their bills to financial assistance and payment plans. The commission will be hosting the webinars to provide details of an array of programs to assist customers with managing their water and sewer bills, a spokeswoman said. The sessions are scheduled Monday, Jan. 25, in English and Tuesday, Jan. 26, in Spanish; both are at 6 p.m. Participants can log on here or Monday’s session and at this site for Tuesday’s session.

Disability Rights Ohio (DRO) Advocates for Rapid Inclusion of All Ohioans With Disabilities as State Develops Its COVID-19 Vaccination Plan

Disability Rights Ohio (DRO) Advocates for Rapid Inclusion of All Ohioans With Disabilities as State Develops Its COVID-19 Vaccination Plan Share Article DRO and its partners urge state to allocate vaccine in an equitable manner while ensuring the rights of Ohioans with disabilities are protected COLUMBUS, Ohio (PRWEB) December 17, 2020 As the leading non-profit corporation focused on advocating for the human, civil and legal rights of people with disabilities in Ohio, Disability Rights Ohio (DRO) and its partners urge the Ohio Department of Health (ODH) to consider its recommendations as it formulates the state’s COVID-19 Vaccination Plan. While DRO and its partners is encouraged that Phase 1A of the present plan includes the people with intellectual disabilities, as well as those with mental illness, who live in group homes and the staff there, and patients and staff at psychiatric hospitals and residents and

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