Waterford, Ireland / WLR
Feb 26, 2021 3:07 PM
NearForm was named Overall Waterford Business of the Year at the Waterford Business Awards this lunchtime by Mayor of Waterford City & County, Cllr Damien Geoghegan, during a live virtual awards ceremony.
The multi-national company also picked up the Technology & Innovation of the Year award during the streamed event and is the second time the Tramore-based company has won the top prize, collecting it first back in 2016.
NearForm is one of the biggest success stories to come out of Waterford, if not Ireland, during Covid 19, having created the tracker app, which is now being used globally. Just last week, the company secured a multi-million euro investment from Columbia Capital, which will be used to scale up operations and accelerate recruitment in sales, marketing, engineering and design, across North America and Europe.
Bottomline Technologies, Inc.: Bottomline Wins Gold Stevie Award For Customer Contact Center Of The Year
Follows receipt of UK Customer Service Excellence Standard for 10th Successive Year
PORTSMOUTH, N.H. , Feb. 23, 2021 (GLOBE NEWSWIRE) Bottomline (NASDAQ: EPAY), a leading provider of financial technology that makes complex business payments simple, smart and secure, announced today that it took home a Gold Stevie Award at the 15
th Stevie Awards for Sales & Customer Service. Bottomline was recognized as a winner in the
Contact Center of the Year category for technology industries. Delivering on our promise and guiding principle to delight customers is an ongoing journey, said Kim Hannemann, Chief Customer Officer, Bottomline. During a year of great challenge for businesses around the world, it s the combination of smart people, process and technology united in focus that has further advanced our ability to deliver delightful experiences across every customer interacti
Junior Post-Production Coordinator - Pedestrian TV pedestrian.tv - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pedestrian.tv Daily Mail and Mail on Sunday newspapers.
Ipsos appoints Vicky Abad as Philippines’ country manager Details 28 January 2021
Leading global research company Ipsos announced the appointment of Vicky Abad as Country Manager for Ipsos in the Philippines, replacing Marie Lee who retired in December 2020 having led the Philippine business for 8 years.
Abad brings with her more than 30 years of experience in the market research industry to lead Ipsos in transformational growth initiatives aimed at strengthening the company’s market position in the Philippines.
Just before joining Ipsos, Abad was the Chief Client Officer of Kantar Insights Philippines where she successfully led the growth of key client accounts and driving synergies across several business units. Her core strengths in Client Servicing Excellence were honed over years working with major clients in the Philippines, taking on key leadership positions across several market research agency organizations: Millward Brow
Grant Kennedy, Group Hotel Support Manager, Eclipse Hotels Group
At Eclipse Hotels Group, we pride ourselves on achieving the highest levels of guest satisfaction at all our hotels. But having worked in the industry for more than 20 years, I know it’s not that easy. With so many variables contributing to guest satisfaction, it’s challenging to identify the cause then research and source solutions all while keeping the hotels operating. Where do you start?
Sameer Damji, EHG Managing Director, took inspiration from an exceptional guest experience and implemented it across our portfolio of hotels in Europe and the Caribbean. While on holiday with his family in the U.S., Sameer checked into a hotel only to find out that his room was not ready to accommodate them. After a phone call to the front desk to alert them of the issue, it was promptly addressed, and the crisis avoided. The problem recovery involved a call from housekeeping, delivery of the requested items and a follow-up ca