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The commission disclosed this in its 2020 second-quarter report on its website on Wednesday. Also, the report stated that the 11 Electricity Distribution Companies (DisCos) received 203,116 consumer complaints in the 2nd quarter of 2020. NERC said, “A review of customer complaints statistics indicates that estimated billing, metering, and service interruption remain the most significant areas of concern for customers, accounting for 64.88 per cent. “It represents 131,789 of the total complaints in the second quarter of 2020,’’ it said. “During the second quarter of 2020, the 11 DisCos received 203,116 complaints from consumers, indicating 0.68 per cent fewer complaints than those received during the first quarter of 2020. “In total, the DisCos attended to 189,684 complaints representing an increase of 1.09 per cent from the preceding quarter.

Forum officesElectricity distribution companies discosNigerian electricity regulatory commissionDistribution companiesBenin discosCustomer complaints handling standardsமன்றம் அலுவலகங்கள்மின்சாரம் விநியோகம் நிறுவனங்கள் டிஸ்கோக்கள்நைஜீரியன் மின்சாரம் ஒழுங்குமுறை தரகுவிநியோகம் நிறுவனங்கள்பெனின் டிஸ்கோக்கள்வாடிக்கையாளர் புகார்கள் கையாளுதல் தரநிலைகள்