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UAE: Sheikh Mohammed announces best, worst government services

Emirates News Agency - Abu Dhabi s Integrated Transport Centre announces services schedule during Eid Al Fitr

Abu Dhabi s Integrated Transport Centre announces services schedule during Eid Al Fitr ABU DHABI, 9th May 2021 (WAM) - Out of its keenness to keep the public updated in regards to its services during Eid Al Fitr official holiday, the Integrated Transport Centre of Department of Municipalities and Transport in Abu Dhabi announced its Customer’s Happiness Center’s working hours, MAWAQiF and Darb Toll Gate System implementation timings, buses and ferries schedule during Eid Al Fitr official holiday. All Customer’s Happiness Centers will be closed during starting from Tuesday, May 11, 2021 and will resume working on Sunday, May 16, 2021. Customers may continue to use ITC’s website: www.itc.gov.ae, Darbi app, Darb app and call 80088888 or 600535353 to request for services 24/7.

Sharjah Police launch special service for the hearing impaired

Sharjah: The Communication and Follow-up Office of the Customer Happiness Center at the Traffic Services and Licensing Center of Sharjah Police General Headquarters has launched a special service for people with special needs, particularly those with a hearing impairment. This will allow all such people to complete their traffic transactions and get the police to respond to their general inquiries related to traffic services through sign language via the Visual Communication Programme. Lieutenant-Colonel Khaled Al Kay, Director of the Vehicles and Drivers Licensing Department and Deputy Director of the Customer Happiness Center at Sharjah Police, said: “The launch of this service comes from the Sharjah Police’s keenness to provide a distinguished service to the (hearing impaired) segment, which is considered an important segment of society. This is in keeping with the leadership’s plans the strategic objectives of the Ministry of Interior, aimed at enhancing customer satisfact

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