OTAs Rack Up Complaints over COVID-19 Travel Cancellations
March 08, 2021
OTAs, including Expedia, CheapoAir, and JustFly, received 14,604 complaints from January to December 2020. Photo: http://ii.studio//Shutterstock.com.
As millions of travel plans have had to be canceled, consumers have had the added problem of trying to secure refunds through online travel agencies (OTA).
Those who made a reservation through a third-party site, including online travel agencies (OTAs) like Expedia or Priceline, are finding just how difficult it can be to get their cash back.
This is evident in the upswing in consumers lodging formal complaints with the U.S. Department of Transportation. OTAs, including Expedia, CheapoAir, and JustFly, received 14,604 complaints from January to December 2020. Of those, 94% were about obtaining refunds for unused or lost tickets, fare adjustments, or bankruptcies.
Shelter for internet outcasts Parler slaps Amazon with fresh lawsuit after abandoning first attempt
theregister.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theregister.com Daily Mail and Mail on Sunday newspapers.
Parler Voluntarily Dismisses Federal Suit Against Amazon Web Services, Files New State Court Suit
lawstreetmedia.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from lawstreetmedia.com Daily Mail and Mail on Sunday newspapers.
Parler Calls Amazon a Bully in New Suit Over Web Service Termination
hollywoodreporter.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hollywoodreporter.com Daily Mail and Mail on Sunday newspapers.