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Author Bio
Jason A. Moser is an analyst for Motley Fool One. He finds stocks that make money and tells the world about them. He s also won a Buzzy. And an Awessie.
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In this episode of
Industry Focus: Financials, Jason Moser chats with the Founder and CEO of
LivePerson (NASDAQ:LPSN), Robert LoCascio, about how his company is making it easier for businesses to connect with customers through its conversational AI solutions. They talk about the future of banking and the importance of conversational relationships of banks with their customers. They also discuss how LivePerson is helping retailers with their online transition and building trust. Finally, Rob shares how the late Tony Hsieh has impacted his life and motivated him.
Press release content from PR Newswire. The AP news staff was not involved in its creation.
New survey reveals the vast majority of insurance customers prefer Conversational AI and messaging experiences
December 10, 2020 GMT
LivePerson Logo (PRNewsfoto/LivePerson, Inc.)
NEW YORK, Dec. 10, 2020 /PRNewswire/ LivePerson, Inc. (Nasdaq: LPSN), a global leader in conversational AI, today announced the findings of its 2020 Survey of Consumer Preferences Around Insurance examining consumer attitudes and behavior around interactions with insurers, messaging, and conversational AI and commerce.
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The October 2020 survey of more than 2,500 U.S., U.K., and Australian respondents reveals that the vast majority of consumers trust messaging experiences and chatbots to help them with insurance questions.