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What We re Reading - July 2021 | Mintz - Privacy & Cybersecurity Viewpoints

To embed, copy and paste the code into your website or blog: There is a glut of information out there regarding privacy and cybersecurity these days. Our new feature “ What We’re Reading” provides a curated list of articles, blogs, newsletters, and books that you may find interesting and helpful. Return to Office Planning – Getting Corporate Data Back There was a rapid shift of vast amounts of proprietary data from inside corporate walls to home PCs, Dropbox accounts, and Google Drives over the past 15 months with WFH, and now, reported increases in employee mobility exacerbates the potential problem of corporate trade secret and other confidential information exfiltration. Companies should be considering data governance and recovery as part of any return-to-office plans. ComputerWorld – You can’t take it with you: Stop data exfiltration now

The Future of the Media Industry Starts With Customer Experience

The Future of the Media Industry Starts With Customer Experience
adweek.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from adweek.com Daily Mail and Mail on Sunday newspapers.

Financial companies have to be seen as innovators, Mastercard experts say

Financial companies have to be seen as innovators, Mastercard experts say rohma@khaleejtimes.com Filed on May 26, 2021 The value of the global fintech market will rise from $127 billion in 2018 to $310 billion in 2022 Research showed that global fintech investment in 2019 stood at $35.4 billion Financial institutions need to be able to keep up with the rapid pace of change that is happening across the industry today, and be seen as innovators, experts from Mastercard said at an event on Wednesday. Rohit Gupta, head of Regional Products, Managed Services, Mastercard, spoke about Industry 4.0 and how it is a technical revolution that will blur the lines between the physical, digital, and biological spheres.

Employee success: your greatest lever for business success

Employee success: your greatest lever for business success Employee success: your greatest lever for business success Industry view from Quantum Workplace Many businesses have mastered product and customer success, but few have figured out how to maximise employee success. Success is a universal ambition in business. Many businesses have mastered their offering and have loyal customers to prove it, but few have managed to tap into the potential of their greatest lever for business success – their talent. True success is achieved when businesses have engaged and productive employees who create exemplary products or services that retain and delight their customers.

Creating A Data-Driven Culture For CX Excellence: ANZ Market Leaders Speak Up

Creating A Data-Driven Culture For CX Excellence: ANZ Market Leaders Speak Up Share to Linkedin It takes a data-led culture to meet escalating consumer demands for what we want, when we want it. Researchers and customer experience (CX) experts from two market leaders in ANZ recently shared how organizations can overcome challenges to meet customer hopes, wants, and needs in the face of unrelenting market disruption.  Here are excerpts from their conversation, which was part of a series of innovation broadcasts hosted by Pete Andrew, chief operating officer at SAP ANZ. Behind every flawless customer experience are data-led business decisions connected company-wide.

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