COVID-19 Caught Us All off Guard. Will Your Organization Be Ready the Next Time Chaos Strikes? The pandemic threw us all for a loop. But Diana Hendel, PharmD, and Mark Goulston, MD, say there are plenty of other potential disruptions around the corner. Here are six ways to prepare.
Nashville, TN (April 2021)—When COVID-19 shook our world to its foundations a year ago, organizations had to reinvent themselves overnight. Supply chains faltered, consumer behaviors shifted drastically, and workers either moved home or had to navigate a maze of safety protocols. Leaders and employees alike had to scramble to adapt to the “new normal” of work and life, and it was beyond stressful—it moved us into trauma territory.