How Unilever keeps human at the heart of organisation Technology allows for personalisation and a personalised experience is a more human experience, says Leena Nair, CHRO at Unilever. Sonal Khetarpal | January 14, 2021 | Updated 08:18 IST The common perception is that technology is making us less human. But, counterintuitive as it may sound, consumer goods company Unilever is using technology to make its workplace more human. "Digitalisation allows organisations to use technology for scale and offers personalisation at scale too. Therefore, it lets you be more human as it gives you more time to be human (by taking up repetitive tasks) and builds more human experience, and a personalised experience is a more human experience," says Leena Nair, CHRO at Unilever.