This week sees the official launch of the Conference on the Future of Europe, and its democratic centrepiece is a digital platform gathering ideas. There are high hopes for the platform as the EU seeks to mobilise citizen involvement in shaping policies and ambitions. But what can institutions expect to learn from listening to the people? Citizen involvement has been a key feature of the Connected Europe partnership between Vodafone and Friends of Europe since its launch in 2020. The Connected Europe partnership gathers perspectives from citizens, industry and policymakers to generate policy recommendations and proposals to ensure a successful, green and resilient digital transformation in Europe.