Letter: Remember small businesses in pandemic recovery efforts to the editor FacebookTwitterEmail FILE. Letter writer says, 'As we reflect on the past year, what we learned throughout the public health crisis has proven invaluable. One of the enduring lessons of the pandemic is the importance of reliable access to internet and technology platforms for small businesses to function in difficult times.' (Getty Images)jacoblund/Getty Images/iStockphoto As we reflect on the past year, what we learned throughout the public health crisis has proven invaluable. One of the enduring lessons of the pandemic is the importance of reliable access to internet and technology platforms for small businesses to function in difficult times.