'Staff have been climbing the walls': battered retailers get ready to reopen | Retail industry

Last modified on Sat 10 Apr 2021 11.51 EDT
The air is thick with the smell of paint and toolboxes are stacked on the floor inside Cutting Edge Hair Design in Old Harlow, Essex.
Owner Emma Stillwell, 37, decided to use the enforced closure during the latest lockdown to spruce up her hair salon in the historic part of the Essex commuter town. A new sign has been installed outside and she has been racing to finish the refurbishment before reopening the doors on Monday morning.
“I can’t wait to get back, and my staff have been climbing the walls. They are that bored, they have even been cutting hair on dolls’ heads at home,” Stillwell said.

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