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Oakland Mall, Somerset Collection navigate holidays amid pandemic At Oakland Mall, the holiday shopping season has continued with safety precautions. Photo by Deb Jacques Photo by Deb Jacques Advertisement TROY For the many businesses that call Troy home, being flexible and engaging customers in new ways has been key to operating during the pandemic. This is especially evident in the two major shopping complexes of Oakland Mall and Somerset Collection. Jean Tallent, the head of marketing at Oakland Mall, said that COVID-19 has undeniably changed this year’s shopping season. More than 80 businesses can be found at Oakland Mall. “Foot traffic is down, which was expected,” Tallent said in an email. “Many stores have been reporting good sales so far with Black Friday a couple weeks ago and with Christmas being around the corner.” ....