CNN CNN Newsroom December 26, 2013 19:02:00
Returns, as well. i couldn't believe how high the numbers are. not just the spending but the returns. >> reporter: yes, that is a huge issue. the national federation of retailers said that last year retailers lost $264 billion from returns. so a lot of stores have loosened up their policies for returns, you have 30 days. but we found a list of stores where the time is unlimited. but check the list, the stores we found that had unlimited returns, bloomingdales, macy's, and consumers are being tracked. there is a company called agile one, and i got in touch with their ceo. he said there are diff...