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Morning and they had their own shovels and tools in hand and they came out to help their fellow neighbors affected by super storm sandy and sorting donated goods, house to house checking up on residents and plugging the holes critics say have not been filled by the federal government. of. >> a lot of people here feel desperate. it's been two weeks, do you feel there's anything you could have been better. >> and i'm going to save critique done for later, focus on what i'm going to get done today, tomorrow, the next couple of weeks. >> new york fema says they've been on the ground since before s...

Set up. food, water and information and hot spots there and working to set up more internet access for folks. we have a phone number. this is important if we leave it up for the rest of the time. 800-621-3362. we have seen the volunteers on the ground. hundreds of people pilled in yellow school buses to help victims of super storm sandy. they will be sorting donated goods and going to houses and delivering supplis and even cleaning up the city parks. gas rationing and police monitoring the pumps are helping the long lines. oud-- odd-even system is set up. president obama will be in new york so...

Couple of weeks. >> to register for assistance, call this number, 1-800-621- 1-800-621-3362. $276 million fema says already in the hands of new yorkers. 26 disaster recovery centers or drc's, are in place and they have more coming. food, water, blankets, phone, internet access and information can be found there. reminiscence of 1970s, gas monitoring and police monitoring the gas seems to be helping somewhat. the odd-even license plate calendar dates system was put in place yesterday. volunteers, we've seen them on the ground today sorting donated goods going house to house to check up on peopl...

>> how long will it take back to get back to normalcy? >> i wish it was tomorrow, but it's not going to be. >> a week, months? >> weeks, definitely. >> reminiscent of the 1970s gas rationing and police monitoring the pumps in new york seems to be helping somewhat with the hours long lines. the odd-even license plate calendar day system was put into place yesterday. fema asked us to help get the word out. a phone number to call for fema for disaster assistance is 1-800-621-3362. arrest they will, back to you. >> arthel: a little later in the show, we'll talk about more help for those people who...

The president, what areas are the emergency crews there having the hardest time offering assistance, getting to the residents and getting the job at hand done? >> well, the process to obtain assistance from fema begins when the families and individuals affected call the 800 number, which is 800-621-3362. or 800-621-fema. >> okay. >> and once -- if you have any flooding damage whatsoever as an individual or a family, call that 800 number and tell the people on the phone where you are and describe what the damage is or if you don't have damage and your roads are flood around your home, you canno...