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When we found out about this at the central operating center, we immediately called the concordia, asking the captain how this happened. >> good evening, "costa concordia," do you have problems on board? >> affirmative. we have a blackout on board. we are checking the situation. >> the information that they provided was so vague that it left out amongst anyone who has experience with the sea. the operating center immediately triggered rescue vessel, knowing at that point that we were dealing with a cruise ship with 4,229 people on board, many patrol boats were sent from all over italy. >> we d...

They pinpointed the areas where they thought they would have the best success finds the remains and that's where they began diving. they don't know if these are the remains of both of the people, a 66-year-old sicilian woman and an indian waiter. there's nothing identifiable at this point. they'll need to use dna to find out if those are, in fact, two two missing victims. >> the captain is arguing he's a hero and saved 4,000 people, right? >> that's right. there are 4,229 people on that ship. 32 people died. he said he's not the villain, he's the hero because so many people lived, but, of cour...

What we don't know, though, is if these are the remains of the both of the people, 50-year-old sicilian woman and 30-year-old indian waiter a crew member on the ship. those are the two people they're looking for. there's nothing identifiable at this point. they'll need to use dna in order to determine if these are in fact those two missing victims. >> and the captain of the ship, his trial resumed on monday. he's arguing he's a hero actually who saved 4,000 people, right? >> reporter: that's right. there were 4,229 people on that ship. 32 people died. he says he's not the villain, he's the her...

Bill? >> all 4229 of them. what happens to the ship now, jonathan? >> well, earlier today, the triumph was towed to nearby shipyard here on mobile bay where it will undergo mechanical repairs and a deep cleaning. the ntsb continues its investigation into that engine room fire that caused the ship to lose power sunday. carnival says the triumph will remain out of service through april and canceled 14 voyages that the ship was scheduled to make during that time period. bill. >> thank you. jonathan down there all week in mobile, alabama. somebody has hacked into facebook's company computers. an...

Two french tourists killed in the incident, although the largest number of people onboard were italians they are absolutely furious about what happened. essentially about what happened in terms of the rescue. they said it was very poorly organized. it was total madness, total chaos which is why so many people did end up in the water. people not being able to go back to their rooms obviously, just coming up onshore with blankets and nothing more. in total, 4,229 people on this ship. now, finally, there are more than 100 americans who were on the ship. the u.s. embassy saying that according to t...