Detailed text transcripts for TV channel - MSNBC - 20190217:07:09:00
And is there anything you can do? can you go check? >> reporter: "oh no." those two words played back, again and again, in ruth's worried brain. and so began a mystery. and a story too unbelievable even for some of its most intimate participants. what happened to carol kennedy? >> the answer to that question would take years to answer. not just what happened to carol, but who was behind it? >> we were just stunned. remember when we all used to go to the cafeteria and just chow down midday? -you mean, like, lunch? -come on. voted "most likely to help people save $668 when they switch." -at this...