BBCNEWS Breakfast June 4, 2024 07:10:00
Where they're screaming to get an ambulance. you just don't have the heart to tell them there's nothing available. i've seen colleagues try to calm someone down and apologise for the wait time, only to be hit with a wall of abuse. i've seen colleagues cry after those calls. the investigation also found strong links between the wellbeing of nhs staff and patient safety. anxiety, stress and depression are the most common reason for staff sickness in the health service, with rates increasing. carrying out this investigation has been difficult. we have heard the level of emotion that staff are und...