BBCNEWS BBC News June 4, 2024 15:44:00
So ministers are really trying to address that fundamental problem this morning by putting this extra money out there which will go towards more digital systems that they hope will mean that you won't get an engaged tone when you are on the phone. instead, you will either be put in a queue get a call back at some point later in the day. the hope is, too, that better digital online booking systems will relieve the pressure on the phones. but many gp surgeries already have these kinds of systems in place. labour says this doesn't address the main problem, which is of course a lack of gps. we may...