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And get repaired and we get them back online as soon as possible. >> this is kind of a dinosaur in the industry. you have to troubleshoot a lot. a lot of times electronics don't fail outright. they get glitchy, and it's had 23 years to get glitchy. >> senior agv technician bruce adams runs the workshop. >> the mechanical aspect of it is pretty solid. we have parts for that. it's basically the electronics that are obsolete. they don't make them anymore. we're doing constant maintenance. this is pretty brutal environment for electronics. you can hear them bumping and grinding down the guide path...

Everyone in santa rita is awed by the agvs. >> i wouldn't classify them as robots. i would classify them as pushers. they push carts from point "a" to point "b." it's not a big deal, not gps technology. it's kind of robbie the robot. i'm from a tech industry. so i mean, i've seen google earth gps driven vans drive around with no drivers in them. it's kind of a no comparison. >> before his arrest, cort holbrook worked as a software engineer and couldn't imagine spending two years at santa rita, much less facing the possibility of life in prison. >> i would have to say just like any other normal...

System, we have our kitchen. our laundry and our supply. >> silently making their way through the tunnels are 24 automated guided vehicles or agvs. around here, they're more commonly referred to as robots. >> they transport thousands of meals, tons of laundry and countless supplies throughout a jail facility that's a half a mile in length and a quarter mile in width. while the system appears futuristic, it's actually more than two decades old. and was nearly doomed from the beginning. >> the company that installed the system went bankrupt after they installed it here at santa rita jail. so we ...

Wars," some robots going around picking things up. >> most people call them robots. but technically, they are automated guided vehicles or agvs. >> what they do is they deliver food, supplies, clothing, linen to the housing units here at santa rita jail. we're a half mile fence to fence, so it would take a lot of inmates, a lot of the inmate labor, deputies to supervise is the inmates to transport those items to the units so these robots do it for us. we're the only facility i know that actually has this kind of a system. it runs 24 hours a day, 7 days a week. >> the agvs utilize a wire guided...

Things up. >> most people call them robots. but technically, they are automated guided vehicles or agvs. >> what they do is they deliver food, supplies, clothing, linen to the housing units here at santa rita jail. we're a half mile fence to fence, so it would take a lot of inmates, a lot of the inmate labor, deputies to supervise is the inmates to transport those items to the units so these robots do it for us. we're the only facility i know that actually has this kind of a system. it runs is 24 hours a day, seven days a week. >> the agvs utilize a wire guided navigation system which is built...