Detailed text transcripts for TV channel - MSNBC - 20120624:11:56:00
>> gotten great advice from our makeover experts. now, let's get some great ideas from small business owners like you. >> i think the biggest piece of advice is something very simple that i learned early on in my career. that is simply, become the expert in your field. stay up to date, you know, with the news in your industry and just know everything about what you do so that, you know, if anyone asks you a question, you can speak intelligently about it. >> be honest to your clients. if a mistake is made by one of your sales reps, then own up to it. you're the owner of the company, solve the p...
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