Detailed text transcripts for TV channel - MSNBC - 20100202:17:36:00
We cannot ensure the american traveling public that some guy, some place else is really qualified to do the work or that we're watching to see how well he does it. my feeling was i want to look out on the ramp from the cockpit and see somebody with the airline representative that i'm flying on the back of his uniform. i don't want to see something hidden that i cannot assess and make a judgment. i have to tell you something. you know, when these cockpit crews take off, they often don't know what's going on with the rest of their airplane and it's all a mind-set. it starts at the top, contessa,...
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