AWS brings conversationalAI to enterprises
Cognigy's AI platform allows companies to deliver personalised service experiences at scale, on both voice and digital channels.
Source: gadget.co.za
Page 31 - Amazon Connect News Today : Breaking News, Live Updates & Top Stories | Vimarsana
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Top News In Amazon Connect Today - Breaking & Trending Today
NovelVox Enters the Webex App Hub Marketplace with its Powerful-suite of Agent Productivity Tools Designed to Empower Agents and Enhance CX for Webex Contact Centers
ROSWELL, GA (PRWEB) April 25, 2023 -- Disconnected systems leading to organization silos is a big contact center challenge today. It makes agents
Source: prweb.com
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Charleston Co. 911 center to implement AI to reduce workload
Charleston County’s Consolidated 911 Center is moving forward on a plan to help reduce the workload for its call takers amid a shortage of employees.
Source: live5news.com
AWS dreaming big for Vietnam's cloud aspirations
Amazon Web Services is expanding in Vietnam to tap into growing demands for cloud computing. Conor McNamara, managing director for ASEAN at AWS, talked to VIR’s Bich Thuy about the future of the market.
Source: vir.com.vn
NovelVox Announces Omnichannel Amazon Connect CTI Connectors for Salesforce, Zendesk, Freshdesk, ServiceNow, and MS Dynamics
ROSWELL, GA. (PRWEB) April 19, 2023 -- NovelVox, a leading contact center solution provider, has recently launched new omnichannel CTI connectors for Amazon
Source: prweb.com