Surviving COVID: The challenges facing India's small businesses | Business and Economy News
Mumbai, India – Standing behind the counter of what is widely acknowledged as India’s oldest sports shop, fourth-generation owner Manohar Wagle reflects on how the COVID-19 pandemic finally forced his family’s 155-year old business to enter the 21st century. “People are so hesitant to leave their homes and want to do everything online now, even if stores like ours are open again,” the 62-year-old proprietor told Al Jazeera. “We had to respond to that”. Wagle now spends much of his day speaking with customers on WhatsApp, sharing pictures of his stock and initiating online transa...