Detailed text transcripts for TV channel - MSNBC - 20130407:11:48:00
But we found one tenacious and very innovative entrepreneur who knew how to adapt. once upon a time answering service operators like this were the only way to get messages if you stepped away from your desk. today that's all changed. >> nobody is used to lav people anymore. everyone is so used to recordings. >> or has it? >> we're kicking it around here thinking how in the heck is this answering service still in business? and i think you'd be surprised to know there's lots of us out here. >> that's mary jones, the owner of phoenix-based answer one. >> we're not your daddy's answering service a...