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ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

ServiceNow announced new AI updates and low-code capabilities on its platform earlier this week. It includes new tools to build custom workflows to help customers increase productivity. These tools will help make work work better, said chief innovation officer Dave Wright. Workflow automation company ServiceNow is getting closer to its goal of making work work better for its customers.  The firm — which makes automation software — launched new AI updates and low-code capabilities on its platform earlier this week that greatly expand its range of services.  While ServiceNow initially foc...

ServiceNow Quebec release of its Now Platform offers new App Engine Studio for workflow development and AI and process automation capabilities.

ServiceNow adds new no-code capabilities As we’ve made our way through this pandemic, it has forced businesses to rethink and accelerate trends. One such trend is the movement to no-code tools to allow line-of-business users to create apps and workflows without engineering help. To help answer that demand, ServiceNow released a couple of new tools today as part of their latest release. Dave Wright, the chief innovation officer at ServiceNow, says that COVID has forced more teams to work in a distributed fashion, and that has in turn has advanced the idea of putting software building into th...

But questions remain over its enterprise app credentials Lindsay Clark Thu 11 Mar 2021 // 18:57 UTC Share Copy ServiceNow, the IT helpdesk vendor with a yearning for world domination, has launched its latest platform upgrade, Quebec, which features new AI, low-code app development tools and a bit of process mining thrown in for good measure. While onlookers told us ServiceNow was meeting the need for automation and putting tools in the hands of enterprises, there was a risk of the compny over-reaching in terms of its claims to be managing data across all arms of custom...