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Lodging Interactive, award-winning digital marketing, reputation management, and social media marketing agency exclusively serving the hospitality industry, today announced it had implemented ReviewPro’s online customer review platform to power its CoMMingle:Engage reputation management services.
Hapimag, one of the leading European Holiday apartment sharing companies has chosen ReviewPro, leaders in guest experience feedback management, to improve the stay experience and create “magic moments” for its guests. Hapimag will do this by leveraging the insights provided by the ReviewPro solutions to make data-driven operational and service improvements.
Global hoteliers named ReviewPro – leaders in guest intelligence data – as one of the top 5 innovators of the industry. The news comes from the results of a recent report by h2c on the adoption of personalized automation in hospitality.
ReviewPro is the world leader of Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite™ includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and p...
Upselling engine Oaky and ReviewPro, part of the Shiji Group, have launched an integration that allows hoteliers to generate more revenue opportunities, streamline operations and personalize the guest experience via outbound messaging.